Orders can be returned to the address below for returns/exchanges subject to our returns and exchanges policy which can be found at the bottom of this page.
39C/1-3 Endeavour road
Caringbah, NSW, 2229
Please remember to return your parcel with a returns form. Freelance Shoes is not responsible for any lost or damaged returns.
Orders can also be returned to any of our stores across Sydney for an exchange or refund. Please note that refunds may take a few days to process from the time of return. In-store returns also require a returns form.
Orders can be exchanged following the same process as above, all you need to do is mark which shoes you would like to exchange on your returns form, as well as what you would like to exchange them for.